Our Services   /  Counselling

SERVICE:

Counselling@SRC is a specialist therapeutic service that can work with you to explore a range of issues in depth.

Counselling@SRC is a specialist therapeutic service that can work with you to explore a range of issues in depth. Whatever the sexual violence you have experienced, Counselling@SRC is here to offer support. Whether you are a survivor of recent or historic sexual violence you can access our service and find a safe, supportive, non-judgmental environment.

The counselling team are all women and provide a space in which you can feel heard, validated and believed. The service provides a chance to explore what you have survived, the impact this may have had or is having on your day to day life, and help you find ways to move forward and let go of difficult feelings or coping behaviors that are no longer useful to you.

If you have more questions, please check out our Frequently Asked Questions page or contact us. 

Online Counselling

Suffolk Rape Crisis can provide online counselling through a secure, confidential online counselling room for those who are unable to access the face to face service or who feel this would be more appropriate for them. You can find out more information on our Frequently Asked Questions page. 

Telephone Counselling

Suffolk Rape Crisis is also able to provide telephone counselling in this time of change when we all must isolate and for those who are unable to access our online service or who feel this would be more appropriate for them. You can find out more information on our Frequently Asked Questions page. 

COUNSELLING @SRC FAQS.

How does the counselling process work?

First, we will contact you to arrange an initial meeting with one of our counsellors, in the location most convenient to you or over the phone. At the initial meeting the counsellor will explain to you how our service works and will take some information from you. You only need to tell us what you feel ready to tell us, and you will also have the opportunity to ask any questions you may have surrounding our service or counselling in general.

You will be put on the waiting list for your convenient location, the waiting time is generally 6-8 months depending on location and how flexible you can be with your times and days.

Whilst you are on the waiting list you will have the option to be put on our support call list, this would mean one of our helpline volunteers would call you once a month just to check in with you and see how you are getting on.

How many sessions can I have?

We offer up to 25 sessions of counselling. 

Where do the sessions take place?

Your counselling sessions will take place at one of our designated office spaces in, Lowestoft, Ipswich, Bury St Edmunds, Leiston and Brandon, or if you choose, you can have your sessions online or over the telephone. 

How often are the sessions?

Your counselling sessions will take place at the same time weekly for 50 minutes.  

What qualifications do your counsellors have?

All our counsellors are registered with the British Association for Counselling and Psychotherapy (BACP) and adhere to their strict ethics and code of conduct. They have many years of experience. All counsellors work with you as the client at the center and empower you.

ONLINE COUNSELLING SPECIFIC:

How does online counselling work?

You will refer into our service as normal and then we will book you in for an online initial meeting. After the Initial Meeting you will be put on the waiting list for online counselling. The counselling provided is just the same as our face to face service. The referral process and waiting list are the same as the face to face service.

Can I have online counselling if I am already on the waiting list?

Yes, if you are already on our waiting list and feel that online counselling may be better for you due to location, disability or for any other reason, please get in contact with us.

Do I need any special equipment?

You will need an internet enabled device (i.e. a mobile phone; laptop or tablet) and a good internet connection (broadband, wifi). Please note that you will not be able to use 3G or 4G for counselling. You will also need a quiet and safe space to have your counselling at the same time each week. When your appointment is booked you will get an e-mail with a link to the counselling room. 

Will my sessions be saved?

Our online counselling system is safe and secure, and nothing is recorded or saved, either by the website or SRC! 

REFERRALS.

SELF REFERRALS

If you would like to self-refer to our services please follow the link below, complete the information and submit it to us. If you’d prefer to call the office, then please do so  between 9am and 5pm Monday to Friday on (01473) 231200 or complete the ‘contact us’ form here and someone will get back to you.

AGENCY REFERRALS

We are happy to take referral from agencies for clients in the Suffolk area. Please ensure you have permission to do so, follow the link below and complete the information to submit it to us. If you’d prefer to call the office, then please do so  between 9am and 5pm Monday to Friday on (01473) 231200 or complete the ‘contact us’ form here and someone will get back to you.

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On #BiVisibilityDay we ask some of our team why they feel it's so important to have a day dedicated to the bisexual identity!

 

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